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01-28-08, 01:04 PM
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| RSS Article Bot Joined: Oct 2004 Location: The World Wide Web
Posts: 1,752
 | Telephone Expertise Workshop Cal Poly Pomona PolyCentric has posted the following: ODT will offer a telephone expertise workshop on Feb. 12, from 9 a.m. - 10:30 a.m. Attendees will learn how to effectively and professionally handle routine as well as challenging callers and deliver exceptional service via telephone. http://www.csupomona.edu/~odt/traini...e_training.htm More... |
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