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08-30-07, 08:13 PM
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| RSS Article Bot Joined: Oct 2004 Location: The World Wide Web
Posts: 2,015
 | Telephone Expertise Workshop Cal Poly Pomona PolyCentric has posted the following: Are you a staff member or student assistant who spends a lot of time answering the phone, either to take messages or to help people with questions and problems? This workshop on Oct. 10 will teach you how to effectively and professionally handle routine as well as challenging callers and deliver exceptional service via telephone. http://www.csupomona.edu/~odt/traini...e_training.htm More... |
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