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Originally Posted by KayCee I've heard Dell customers complain that Dell Home customers need to deal with customer service from India and that they have problems with communications (doesn't mean everyone would have a problem with the service). Whereas, if you purchase your notebook from Dell Small Business, you will deal with U.S. customer service. |
My girlfriend just ordered a laptop from Dell Home. She put the wrong address accidentally. 4-5 calls later to India, it never got resolved, despite them saying they fixed the problem everytime. Watch out for their customer service for sure...
I got a dell myself... don't really know what the model is called. Notebooks are really a mobility item then a power computer, find out what features you need and get those. Anything sold will be able to do web/word/misc stuff fast enough, if you get something too fast it'll just drain your battery down if you play games. <shrug> If you don't know that your 2.66 is fast enough, chances are the lowest end computer meeting your needs will suite your needs perfectly.