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**zoedragon** · 10-04-04, 01:52 PM

The problem is he has no phone lines. His cell phone is his primary phone line. He'd have to pay for phone line activation and phone service he doesn't need in order to get DSL. With the cost of phone service AND DSL service combined, it might come out to be the same as paying for cable. And with a choice like that I'd pick cable every time.

It's story time ladies and gentlemen, because I'm procrastinating at work. When I first switched from dialup to high speed, I opted for DSL because it was a little cheaper and I thought I could have highspeed access on all my phone ports after that. Well a week after SBC DSL claimed my access was supposed to be on, I still had no access. When I called to complain for the third time they were all, "That's funny, you should have access right now." Well DUH I don't, that's why I'm calling! They had to go "investigate" the problem only to find out that there's been a DSL outtage in my area. All week. I thought oh hell no, cancel my service NOW!

So I signed up with AT&T Cable internet and I was completely happy. Quick installation, no interruptions in service, very fast connection. I was complete happy. Until Comcast took over. They jacked the price from $45 to $65! I was like, WHAT?? Forget that!

It had been over a year, so I figured they probaby fixed whatever was all whacked out with their DSL. I signed up with Yahoo SBC DSL for a 6-month special of $26. Installation was easy and it was a fairly good connection, for about a month. My computer lost connection with the DSL and couldn't get it back, no matter how many times I rebooted. I called up tech support and we ended up reinstalling all the software. Then it happened again! For no reason I lose connection and again I call their tech support. They have 24 hour support, but man do they suck. They follow this script for troubleshooting, no matter what you tell them. Even if you've already done that step, they want you to do it again. Freaking robots! And guess what, they wanted me to reinstall the software, AGAIN!

These guys are like the AOL of the DSL world. At that point I told them to cancel everything. I'd rather pay for overpriced RELIABLE high speed access than have to deal with this crap every few weeks.

So the moral of this story is... I hate DSL!

To be fair, however, our DSL connection at work seems to be very stable. It's home DSL that I don't trust.

10-04-04, 01:52 PM	#5 (permalink)
zoedragon Fire-breather Joined: Mar 2004 Location: Inglewood, CA Posts: 668	The problem is he has no phone lines. His cell phone is his primary phone line. He'd have to pay for phone line activation and phone service he doesn't need in order to get DSL. With the cost of phone service AND DSL service combined, it might come out to be the same as paying for cable. And with a choice like that I'd pick cable every time. It's story time ladies and gentlemen, because I'm procrastinating at work. When I first switched from dialup to high speed, I opted for DSL because it was a little cheaper and I thought I could have highspeed access on all my phone ports after that. Well a week after SBC DSL claimed my access was supposed to be on, I still had no access. When I called to complain for the third time they were all, "That's funny, you should have access right now." Well DUH I don't, that's why I'm calling! They had to go "investigate" the problem only to find out that there's been a DSL outtage in my area. All week. I thought oh hell no, cancel my service NOW! So I signed up with AT&T Cable internet and I was completely happy. Quick installation, no interruptions in service, very fast connection. I was complete happy. Until Comcast took over. They jacked the price from $45 to $65! I was like, WHAT?? Forget that! It had been over a year, so I figured they probaby fixed whatever was all whacked out with their DSL. I signed up with Yahoo SBC DSL for a 6-month special of $26. Installation was easy and it was a fairly good connection, for about a month. My computer lost connection with the DSL and couldn't get it back, no matter how many times I rebooted. I called up tech support and we ended up reinstalling all the software. Then it happened again! For no reason I lose connection and again I call their tech support. They have 24 hour support, but man do they suck. They follow this script for troubleshooting, no matter what you tell them. Even if you've already done that step, they want you to do it again. Freaking robots! And guess what, they wanted me to reinstall the software, AGAIN! These guys are like the AOL of the DSL world. At that point I told them to cancel everything. I'd rather pay for overpriced RELIABLE high speed access than have to deal with this crap every few weeks. So the moral of this story is... I hate DSL! To be fair, however, our DSL connection at work seems to be very stable. It's home DSL that I don't trust.